Refund Policy

We want to ensure that you are 100% satisfied with your purchase. You may return unopened products in its original packaging within 30 days from the date you placed the order (for a refund of the purchase price). Only qualified, unopened, and unused items in their original packaging may be returned for a refund (excluding shipping charges).

We will issue a refund within 14 days from when we receive your returned product. To make a return, email us at info@welcel.com with details on why you are requesting a refund. Include your order number in either the subject line or main body text of your email.

Please keep your mail receipt as proof of shipment. Costs associated with payment and return delivery are the responsibility of the customer.

This Site reserves the right to revise these provisions at its discretion, so check back from time to time to be sure you are complying with the current version.